If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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VAT Collection
To make your shopping experience smoother and compliant with local tax laws, we collect and remit VAT (Value Added Tax) for orders shipped to several countries.
VAT-Inclusive Pricing
All prices shown on our store already include VAT where applicable. There are no additional VAT charges added at checkout for supported countries.
Countries Where We Currently Collect VAT (EU)
We currently collect VAT for all member countries of the European Union:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark,
Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy,
Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal,
Romania, Slovakia, Slovenia, Spain, Sweden.If your shipping address is in one of these countries, VAT is automatically included in the price you see and will be remitted in accordance with EU and other countries tax regulations.
- Please note: For European Union countries, VAT will be included at checkout on orders below €150.
- Orders exceeding €150 will be shipped on a DDU (Delivery Duty Unpaid) basis, meaning customers may be required to pay VAT and any additional fees during the customs clearance process.
- For all other countries, we currently do not collect any taxes, and all orders are shipped on a DDU (Delivery Duty Unpaid) basis.
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Shipping Information
For all orders above $150 USD, we offer free shipping, orders below this amount we charge a shipping fee.
Japan Post Standard Shipping fee:
- $9.90 (usd) (with tracking code) flat rate for all destinations.
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Customer Support
We are always prompt to help with any questions. Please find solutions on our FAQ page or contact us directly.
Product details
Description
Treat yourself to the irresistible softness of Mr. Ito American Soft Cookies, where luxurious macadamia nuts meet rich chocolate chunks. Crafted with care since 1965, each cookie is a blend of traditional expertise and contemporary flavors, baked to perfection for a soft, moist texture that melts in your mouth. Experience the comforting warmth of homemade cookies with a gourmet twist in every bite.
Key Benefits:
- Premium Macadamia Nuts: Packed with wholesome goodness and a buttery texture, trending for their health benefits.
- Rich Chocolate Chunks: Dive into the decadence of semi-sweet chocolate, a timeless favorite revitalizing the classic cookie.
- Crafted with Care: Harnessing decades of baking expertise to deliver a consistently satisfying and indulgent experience.
Ingredients
About The Brand: Mr. Ito
Shipping & Returns
For all orders above $150 USD, we offer free shipping, orders below this amount we charge a shipping fee.
Japan Post Standard Shipping fee:
- $9.90 (usd) (with tracking code) flat rate for all destinations.
Please note: We have a strict Returns and Refunds Policy, we only accept returns or exchanges if the item you purchased meets one of the following criteria:
- The product arrived damaged or defective.
- The package was either lost or not delivered within 45 days from the date of order placement.
- The received product does not match the listed product.
Customer Reviews
Authentic from Japan
Shop with confidence. We ensure every product is 100% genuine, fresh and sourced directly from official suppliers in Japan.
Customer Service
Need help? Our friendly support team is here to answer your questions and ensure you have a smooth shopping experience.
Tracked Shipping
Your order is safe with us. Enjoy peace of mind with secure packaging and a tracking number to follow your items.
Secure Payments
Your privacy and security are our top priority. We use industry-leading, encrypted payment gateways to protect your information at checkout.