Shipping policy

For all orders exceeding $150 USD, we provide complimentary shipping. For orders under this threshold, a shipping fee will be applied.

The "Estimated Transit Time" indicates the expected time for a package to travel from Japan to the destination country.

Once the package enters the destination country, the duration for customs clearance and final delivery by the National Post Service is beyond our control.

Please note that delays may occur and are beyond our control.

Should you have any inquiries regarding our shipping policy, please do not hesitate to contact us.

ESTIMATED TRANSIT TIME & RATES

  • United States - 5 to 20 days 
    Japan Post Standard - USD $15
  • Europe / Canada / Mexico - 5 to 20 days
    Japan Post Standard - €10 / CAD $16 / MXN $200
  • Australia / New Zealand 5 to 20 days
    Japan Post Standard - AUD $17.50 / NZD $20
  • Asia - 5 to 20 days
    Japan Post Standard - USD $12
  • South America - 10 to 20 days
    Japan Post Standard - USD $12

ADDITIONAL INFORMATION

  • Only 25 items (total) is allowed per order.
  • If a package is returned because it was not collected from the designated pickup location or was refused by the recipient, the shipping fee is non-refundable. If the return is made via UPS Express, the return shipping fee will also be deducted. Once the item is returned, a refund will be issued for the purchased products only.
  • If your order exceeds 2kg, it may be divided into two or more packages, and additional tracking codes will be provided for each package.
  • Once an order has been shipped, it cannot be cancelled.
  • Rates and delivery times are subject to change without notice.

  • To provide the best possible service, we reserve the right to upgrade the shipping method when appropriate. All changes will be upgrades only—never downgrades.

VAT & Duties

United States

For orders shipped to the United States, customs duties are collected at checkout. The current duty rate is 10% of the order value, allowing import charges to be paid in advance and helping prevent additional customs payments upon delivery.

Other Countries

Please note that VAT, customs duties, and import fees are not collected at checkout for orders shipped to other countries. These charges may be applied by the destination country’s customs authorities and must be paid by the recipient before delivery. The amount varies by country and is not included in the product or shipping price.