Shipping policy
For all orders above $150 USD, we offer free shipping, orders below this amount we charge a shipping fee.
The Estimated Transit Time is the anticipated time for a package to travel from Japan to the destination country.
Once the package reaches the destination country, the time taken for Customs clearance and delivery by the National Post Service is beyond our control.
Delays may occur and is beyond our control.
If you have any questions about our shipping policy, feel free to contact us anytime.
TRANSIT TIME & RATES
- United States - 5 to 20 days
Japan Post Standard - $9.90 USD
- Europe / Canada / Mexico - 5 to 20 days
Japan Post Standard - $9.90 USD
- Australia / New Zealand 5 to 20 days
Japan Post Standard - $9.90 USD
- Asia - 5 to 20 days
Japan Post Standard - $9.90 USD
- South America - 10 to 20 days
Japan Post Standard - $9.90 USD
ADDITIONAL INFORMATION
- Only 15 items (total) is allowed per order.
- For Europe countries taxes will be collected at the checkout.
- We are not responsible for delays that may occur during the Customs Clearance process.
- If a package is returned due to not being collected from the designated pickup location, or because the buyer declined to accept it, the shipping fee will not be reimbursed. Upon return, a refund will be initiated exclusively for the products purchased.
- If your order exceeds 2kg, it will be divided into two or more packages, and additional tracking codes will be provided for each package.
- Once an order has been shipped, it cannot be cancelled.
- Please note that the shipping address and contact information cannot be changed after an order has been placed.
- Rates and delivery times are subject to change without notice.
- Estimated Transit Times is a reference to the package traveling from Japan to the destination country and do not mean prompt delivery time.
- Delays may occur and are beyond our control.