Verzendbeleid
For all orders exceeding $150 USD, we provide complimentary shipping. For orders under this threshold, a shipping fee will be applied.
The "Estimated Transit Time" indicates the expected time for a package to travel from Japan to the destination country.
Once the package enters the destination country, the duration for customs clearance and final delivery by the National Post Service is outside our control.
Please note that delays may occur and are beyond our control.
Should you have any inquiries regarding our shipping policy, please do not hesitate to contact us.
ESTIMATED TRANSIT TIME & RATES
- United States - 5 to 20 days (Temporarily suspended)
Japan Post Standard - $9.90 USD
- Europe / Canada / Mexico - 5 to 20 days
Japan Post Standard - $9.90 USD
- Australia / New Zealand 5 to 20 days
Japan Post Standard - $9.90 USD
- Asia - 5 to 20 days
Japan Post Standard - $9.90 USD
- South America - 10 to 20 days
Japan Post Standard - $9.90 USD
ADDITIONAL INFORMATION
- Only 15 items (total) is allowed per order.
- For European countries, VAT will be collected at checkout for orders below €150. Orders exceeding €150 will be shipped on a DDU (Delivery Duty Unpaid) basis. As such, customers may be required to pay VAT and any additional fees during the customs clearance process.
- For other countries, we do not collect any taxes, and all orders will be shipped on a DDU (Delivery Duty Unpaid) basis.
- We are not responsible for delays that may occur during the Customs Clearance process.
- If a package is returned due to not being collected from the designated pickup location, or because the buyer declined to accept it, the shipping fee will not be reimbursed. Upon return, a refund will be initiated exclusively for the products purchased.
- If your order exceeds 2kg, it will be divided into two or more packages, and additional tracking codes will be provided for each package.
- Once an order has been shipped, it cannot be cancelled.
- Please note that the shipping address and contact information cannot be changed after an order has been placed.
- Rates and delivery times are subject to change without notice.